Understand NCS attendance comparisons
Know which hours are planned, recorded and claimed before following up a difference.
Checked against Meadow on 2026-10-12
Use the child attendance report to compare the recorded week with the NCS claim information. A difference is a reason to check the records and registration, not a substitute for reviewing the claim.
Keep the four figures separate
| Figure | Meaning |
|---|---|
| Scheduled hours | Care planned in the child’s schedule for those dates. |
| Attended hours | Care recorded by check-in and check-out. |
| NCS claimed hours | The term-week or holiday-week hours recorded for applicable CHICKs. |
| Award maximum | The upper weekly limit from the NCS award. |
NCS attended / claimed compares attendance outside the applicable funded ECCE session with the claim. For an ECCE-only child, the corresponding ordinary-care figure is labelled Private.
Which weekly claim applies
The terms followed by the child’s schedule decide whether a week is a term week or holiday week. A week with some term days uses the term-week number. A full holiday or summer week uses the holiday-week number; an empty holiday value means no claim.
If the schedule follows no terms, or has no term dates yet, the term-week number applies. Missing term dates can also stop planned care from appearing, so resolve the dates rather than relying on the fallback.
Every CHICK that counts in the week contributes its applicable hours. The total can therefore include more than one registration for a child.
Investigate a difference
- Check the week and child selected.
- Review arrivals, departures, missing check-outs and corrections.
- Check the schedule, ECCE time slots, terms, absences and closure days.
- Check each CHICK’s dates and registered hours against the Hive.
- Correct the underlying record and review the report again.
Read the report’s rounding and closed-day notes. In the funding comparison, NCS hours are rounded up per day and closed days use scheduled hours; that figure is not simply raw elapsed attendance time.
Use the current scheme guidance and your registration agreement when deciding what to claim. Meadow’s records do not file the claim for you.