Message the setting and read updates
Know where to ask a question and where to find news from the team.
Checked against Meadow on 2026-10-12
Use Messages for an exchange with the office or your child’s room. Use Newsfeed for updates shared with your family.
Send a message
- Open Messages and choose the new-message option.
- Select the Office or an available room for your child.
- Write your message and attach a photo or supported document if needed.
- Send, then return to the same thread for replies.
A room thread can be read by staff with access to that room, including management. It is not addressed only to one named educator. For a sensitive matter, check who is included and use the setting’s agreed channel.
A message does not guarantee an immediate response. Follow your setting’s usual urgent-contact procedure when something needs attention straight away.
Read updates
Open Newsfeed to see posts shared with you. Open a post to view its attachments and full discussion. Comments and reactions appear when the post allows them and your role permits the action.
If you cannot see an expected post, check the setting you are in and ask the office to check the audience. Some updates are for a particular room or selected children.
Correct a message
Use your own message’s actions to edit its words or remove it. An edited message is labelled Edited. A removed message leaves a marker in the thread so the exchange still makes sense.