Understand roles and access
Know why people see different pages and who to ask for help.
Checked against Meadow on 2026-10-12
Your role controls which parts of Meadow you can use. The table describes the standard roles; Staff → Compare permissions shows the permissions available in the product.
| Role | Main responsibilities |
|---|---|
| Owner | Full setting administration, billing and staff role changes. |
| Manager | Manage children, staff, rooms, schedules, funding, forms and reports. |
| Senior Practitioner | Daily care plus management of children, contacts and enquiries. |
| Practitioner | Record daily attendance and activities, share posts and use messages. |
| Parent | View linked children and use parent actions, subject to the setting’s attendance choices. |
| Family | A more limited view of linked children. |
A missing menu item is often expected
Practitioners do not have the Schedules, Staff, Reports, Forms or School settings management pages. Senior practitioners also have Waitlist and child/contact management.
Parents and family do not have staff pages such as Today or Reports. They see their linked children, relevant posts, messages and calendar entries.
Ask for the specific access you need
Tell the setting owner or manager which task you are trying to do and which button is missing. Do not share someone else’s login as a workaround.
A manager’s wider access to room messages does not include private threads they are not part of. Family access also depends on the contact being linked to the correct child; a login alone is not enough.
See Sign-in and access help if the setting or child is missing altogether.